If you send a defective item and the customer has proof you should refund 100%! I declined their offer and instead filed a claim with my credit card company to get the full amount back. They didn't even offer to replace the wig, just back and forth denying it was defective then finally a lame offer for a partial refund. They knew by the pics I sent that they were wrong so they offered me a 70% refund. Happy Customer Julia hair body wave hair bundles use 100 virgin human hair, can be bleached, permed, and chemically processed. /rebates/2fcustomercoupon2findex2fshow&. The wig was unwashed, lace uncut, hair uncut, but because I ran my fingers through it with water so I could check for issues, they considered that changing the curl pattern. They even included some eyelashes in the box. I spent my own money on return postage and when Julia received the hair they claimed it was "altered". I was livid so I took pics and emailed the company. ![]() There were pieces visibly longer than others, the hair in the closure was at least 4 inches shorter than the rest of the wig, it smelled like a barn, was extremely thin, and very dry and damaged. Premium Human Hair Wigs and Toppers Juliahair Reviews Read Customer Service. I ordered a 5x5 Invisible Lace Body Wave wig for $180 last week and they literally sent me trash. Long Lasting Curly Lace Front Wig Human Hair - Juliahair Julia hair.
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